PROFESSIONAL EDUCATION CERTIFICATES
Lean Leadership
Key Information
Course Dates
Time Commitment
Remote-Live: 3-weeks self-paced with 5 live check-insIn-Person: 4 daysNot ready to commit?
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CREDENTIALS
Must pass assessments with 80% or higher to receive a certificate and digital badge.
DIGITAL BADGE
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Earn a digital badge after successful completion of the course.
DIGITAL CERTIFICATE
A certificate will be awarded upon successful completion of this course.
Use Lean Leadership to develop a winning team.
The best way to transform an organization is by inspiring behavioral change. Lean Leadership fosters the development of a continuous improvement culture through worker interaction, communication, and decision-making. Through an effective blend of tools, concepts, and coaching techniques, this program will enable you to improve your organization through efficient and effective leadership.
LEARNING OBJECTIVES
- Learn elements of a Lean Management System (LMS) and address gaps in your current system
- Create your own Leader Standard Work
- Hone your ability to: perform gemba walks, conduct 5S audits, facilitate shift start-ups and end-of-shift activities, monitor performance, and communicate with employees
- Design a Visual Management system
- Gain the skills necessary for facilitative leadership, including: planning and organizing, communication, trust development, observation, motivation, and providing direction
- Learn how to teach and coach others using A3s, Training within Industries (TWI), and Toyota Kata
PROGRAM OVERVIEW
REMOTE-LIVE LEARNING SCHEDULE
9:00AM – 12:00PM ET
IN-PERSON LEARNING SCHEDULE
Mon-Thurs 8:00AM – 4:30PM ET
LAPTOP REQUIRED FOR IN-PERSON OFFERINGS
Overview of Lean Leadership
- Lean versus traditional management approaches
- Elements of Lean management
- Five needs of every leader
- Introduction to standard work
Organization and Planning
- Leader Standard Work (LSW)
- Lean Management System homework
- LSW homework
Communication
- The communication process
- Sending mixed messages
- Effective communication skills
- Barriers to communication
- Effective meeting skills
Visual Management Systems
- Elements of a comprehensive Visual Management System (VMS)
- VMS homework
Introduction to A3
- A3 homework
Trust and Motivation
- Respect for others
- Johari Window
- The Personal System (Attitudes, Moods, Beliefs, Competencies, Values, Goals)
- Maslow’s Hierarchy of Needs
- Herzberg’s Job Enrichment Principles
Observation
- ‘Go-See’ homework
- Gemba Walks
- Review LSW, VMS, and A3 homework
Providing Direction I
- Conflict response modes
- Levels of direction
- Job relations
- The Socratic Method
- Job instruction
- Handling difficult people
Providing Direction II
- Job Methods (JM), PDCA
- Introduction to Improvement Kata
- Introduction to Coaching Kata
- Final presentations (A3, LSW, VMS) and coaching
WHO SHOULD ATTEND
The Lean Leadership course is intended to benefit:
- Anyone in a leadership position from Supervisor to CEO
- Leaders in any industry including but not limited to manufacturing, service, and healthcare
- Anyone who wants to create a sustainable culture of continuous improvement
Videos
INSTRUCTIONAL TEAM
DREW LOCHER
- Lean Specialist and Instructor, Nexus, College of Engineering
- President, Change Management Associates
Drew first became involved in the development and delivery of innovative Business Improvement programs while working for General Electric in the 1980s. Since leaving GE in 1990 and forming Change Management Associates, he has provided Operational Excellence consulting and organizational development services to industrial and service organizations representing a wide variety of industries including: Healthcare, Transportation, Distribution, Education, Financial Services and Manufacturing.
What's Next?
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Create a culture of continuous improvement, adaptation, and innovation.
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