PROFESSIONAL EDUCATION CERTIFICATES
Lean Healthcare
Key Information
Course Dates
Time Commitment
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CREDENTIALS
Must pass assessments with 80% or higher to receive a certificate and digital badge.
DIGITAL BADGE
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Earn a digital badge after successful completion of the course.
DIGITAL CERTIFICATE
A certificate will be awarded upon successful completion of this course.
Learn proven quality management practices.
This certificate program combines world-class Lean healthcare training expertise with hands-on applications. Learn essential principles, systems, and tools that will prepare you to spearhead a Lean initiative in your organization.
LEARNING OBJECTIVES
Grounded in a proven model for Lean transformation, our Lean Healthcare program focuses on the organizational development of people using Lean principles, systems, and tools. Our instructors encourage a broad vision of Lean as a catalyst for organizational culture change and continuous improvement. As a result of the Lean Healthcare course, you will be able to:
- Explain Lean principles, systems, and tools and discuss how, when, and why they apply to healthcare environments
- Explain how implementing Lean thinking is intended to create sustainable organizational culture change
- Describe the features and attributes of a Lean culture and the Lean Transformation Model
- Apply Lean principles and methodologies to improve work processes and systems
- Demonstrate effective coaching skills for developing problem-solving capabilities in others
- Examine your own role and function pertaining to the development of a Lean organization
- Analyze the application of Lean principles, systems, and tools for organizational improvement
- Identify gaps between the current state and the desired future state of your organization or unit
PROGRAM OVERVIEW
LAPTOP REQUIRED FOR IN-PERSON OFFERINGS
- Understand the universal application of Lean in all industries
- Define Lean thinking:
- Understand what your patients value
- Create a culture of Continuous Improvement
- Use data to drive improvement
- Identify and eliminate waste
- Apply learning through hands-on Lean Healthcare simulation
- Learn about coaching and management methods, such as humble inquiry and go-see
- Practice conveying Lean thinking and principles to your peers
- Explain the purpose of a Value Stream Map, the process for creating one, and the outcome of doing so
- Create a Value Stream Map using a practical case study
- Analyze waste depicted by the Value Stream Map
- Understand the transition from a Current State to an improved Future State
- Introduce the Plan-Do-Check-Act (PDCA) formatted problem solving process
- Create an understanding of the A3 thinking process and how it can be used in problem solving
- Practice the process in a group setting
- Go away with a sense of how you might use the process to improve results in your organization
- Learn how to lead efforts in which tools and methods learned during the week can be put into practice
- Better understand your role as a leader in Lean transformation
- Understand Lean implementation as a change initiative
- Return home with a sense of direction about how to improve results in your organization
WHO SHOULD ATTEND
All of the following attendees will benefit from Lean Healthcare:
- Healthcare executives
- Physicians
- Nurses
- Clinical staff
- Industrial and management engineers
- Laboratory and specialized healthcare services
- Insurance company staff
- Pharmaceutical staff
INSTRUCTIONAL TEAM
Toni Benner
- Lean Specialist and Instructor, Nexus, College of Engineering
- Founder and Lean Transformation Coach, Healthcare 2020
What's Next?
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